1. Commitment to Privacy
CodeCerebrum Technologies ("we", "us") values your privacy. This policy outlines how we collect, handle, and protect your information under the Information Technology Act 2000 and the Digital Personal Data Protection (DPDP) Act.
2. Information Collected
When you contact us, purchase a software kit, or commission a software build, we collect basic contact details (name, email, phone number, company name) and transactional billing identifiers (Razorpay Order ID and Payment ID).
Razorpay & RBI Guideline Compliance:
We do not store, process, or view complete debit/credit card numbers or CVV codes. All payments are processed through Razorpay using 256-bit TLS encryption, fully compliant with PCI-DSS Level 1 and RBI card tokenization directives.
3. Purpose of Processing
Your details are used exclusively to deliver digital software services, provide project updates, dispatch formal tax invoices, and offer post-deployment technical maintenance.
4. Grievance Officer
In accordance with Rule 3(2) of the Information Technology Rules, 2021:
Officer: Grievance Redressal Officer
Email: grievance@codecerebrum.in / codecerebrum@gmail.com
Phone: +91 94978 23456
Address: Building 4B, HiLITE Business Park, Kozhikode, Kerala 673014, India